Ordering &
Reimbursement

To order DEFINITY®:

Monday-Friday 7:30 AM to 6:00 PM ET

Call: 1.800.299.34311.800.299.3431

Fax: 1.978.436.7502

Online: https://ecommerce.lantheus.com

Ordering Information

Catalog Number

DE4

DE16

VMIX

PS16

Description

4-Vial Kit US DEFINITY®

16-Vial Kit US DEFINITY®

VIALMIX®*

PINSYNC® - Box of 16

DEFINITY®, VIALMIX®, and PINSYNC® products.

DEFINITY® is shipped for overnight delivery and requires refrigeration upon arrival.
*A VIALMIX® is provided at no charge to customers who use DEFINITY®.

Reimbursement

Medicare Reimbursement for DEFINITY®

Lantheus cannot guarantee coverage or payment for products or procedures. Payer policies can vary widely and third-party payment for medical products and services is affected by numerous factors. It is always the provider's responsibility to determine and submit appropriate codes, charges, and modifiers for services rendered. For more specific information, contact your third-party payer directly in order to obtain up-to-date coverage, coding, and payment information.

DEFINITY® Return Policy

It is not the policy of Lantheus Medical Imaging, Inc. to issue refunds for products. However, credit or replacement may be available for the following reasons:

  • Lost or damaged goods if reported within two weeks of receipt of damaged product
  • Pricing discrepancies
  • Technical/performance problems, such as product fails to appear milky white after activation
  • Product shipped in excess of requested order if reported within two weeks of customer receipt of excess product
Terms for Returns
  • Replacements will be authorized only for complete boxes (not individual vials) and shipped at the original order price
  • Credit for items returned due to technical/performance problems will be issued upon receipt of defective material

To initiate a return, contact customer service at 1.800.299.3431 and request authorization for return.

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